Support
Log a complaint
Something not working as it should? Tell us here. You'll get a ticket number by email so you can follow up any time.
Form not loading? Open the complaint form in a new tab.
What happens next
You get a ticket number
We email you a ticket number and let you know when to expect a response.
We look at your photos
Photos of the problem help us find the cause quickly, often without a site visit.
We contact you
Our team calls or WhatsApps you during working hours to resolve it or book a technician.
Help us help you faster
- Your order, quote or invoice number
- A clear photo of the shower and the problem
- When the problem started
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